FAQ

Clipboo is an adult video website for users who are 18 years old or older, or the age of majority in their location, whichever is higher.

By using Clipboo, you confirm that you are legally allowed to view adult content in your jurisdiction and that you agree to follow our Terms of Service.

You can browse and watch public videos without an account.

An account is required for VIP purchases and account-specific features such as downloads, favorites, voting, comments, and watch history.

Clipboo contains adult content. The age gate helps make clear that the site is only for adults who are legally allowed to access this type of content.

If you are not at least 18 years old, or not legally allowed to view adult content where you live, you must leave the site.

Yes. Guests and free members can browse the site and watch public videos in SD.

VIP adds ad-free browsing, Early Access, video downloads, previews, faster browsing, and HD playback when an HD rendition is available.

Use the account button on the site and follow the registration steps. You may need to verify your email address before all account features are available.

Check your spam, junk, promotions, or other filtered folders first. If you still cannot find it, try requesting a new verification email from your account area.

If the problem continues, contact support@clipboo.com from the email address used for your account.

Use the password reset option on the login page. You will receive an email with instructions to reset your password.

If you do not receive the email, check your spam folder and confirm that you entered the correct email address.

If this option is available in your account settings, you can update it there. If not, contact support@clipboo.com and include enough information for us to identify your account.

If account deletion is available in your account settings, you can request it there. Otherwise, contact support@clipboo.com from the email address linked to your account.

Some information may need to be retained where required for legal, security, fraud-prevention, or payment-record reasons.

VIP includes:

• ad-free browsing;
• Early Access videos;
• video downloads;
• video previews;
• faster browsing;
• HD playback when an HD rendition is available.

Not every video is guaranteed to include HD.

Guests and free members can watch in SD. VIP members can choose HD when an HD rendition is available.

Playback is adaptive, so the player may use the best authorized rendition available for that video and connection. Not every video is guaranteed to include HD.

Use a Get VIP button or open Account VIP, select a package, and follow the payment instructions.

VIP purchases are one-time payments and do not renew automatically. After the payment is confirmed, VIP access should activate automatically.

First, make sure you are logged into the same account used when buying VIP.

If VIP still does not appear after payment confirmation, contact support@clipboo.com and include:

• your account email;
• payment date and approximate time;
• transaction ID or payment reference, if available;
• the VIP package you purchased.

We will check the payment and correct your account if needed.

Make sure you are logged into the account that has active VIP access.

If you are logged in and still see ads:

• confirm that your VIP access is still active in Account VIP;
• refresh the page;
• sign out and sign in again;
• try another supported browser.

If the issue continues, contact support@clipboo.com.

VIP access is offered for 30, 90, 180, or 365 days.

Each purchase is a one-time payment and does not renew automatically. Your remaining time and expiry date are shown on Account VIP.

Yes. Each distinct confirmed purchase adds its full access period after any currently active VIP time.

No. VIP membership cannot be transferred to another account. VIP is tied to the account used at the time of purchase.

Before buying VIP, make sure you are logged into the correct account.

No. VIP purchases and donations are final and non-refundable.

If you believe there was a technical error, duplicate activation issue, or your VIP did not activate after a successful payment, contact support@clipboo.com with your account email and payment details so we can review and correct the account if needed.

No. Donations support Clipboo but do not unlock VIP benefits.

To receive VIP benefits, purchase a VIP package separately.

No. Donations are final and non-refundable.

It can. The Support Us page shows recent confirmed donations.

A successful non-anonymous donation made while signed in may appear under the account’s public Clipboo username. Anonymous and guest donations may appear as Anonymous.

Do not include personal information in any public donation message.

Yes. Guest donations are supported and may appear publicly as Anonymous.

If receipts are enabled for your payment or donation, you may receive one by email or see it in your account area.

If you need help finding a receipt, contact support@clipboo.com and include your account email and transaction details.

Some payment methods require confirmation before the payment is fully completed. VIP or donation status may not update until the payment provider confirms the transaction.

If a payment remains pending for too long, contact support with the transaction ID or payment reference.

VIP cannot be transferred to another account, so always make sure you are logged into the correct account before purchasing.

If you believe there was a technical problem during payment, contact support@clipboo.com and include the payment details.

Yes. Registered users can upload videos from the upload page.

Uploaded videos may need to be processed, reviewed, or approved before they appear publicly on Clipboo.

You may only upload content that you are legally allowed to upload and share. You are responsible for the videos you submit.

Do not upload content that is illegal, underage, non-consensual, abusive, exploitative, copyrighted without permission, or otherwise violates Clipboo’s rules.

Only upload videos if every person shown is an adult and you have the legal right and permission to upload and share the content.

Do not upload private, leaked, stolen, hidden-camera, revenge, underage, non-consensual, or exploitative content.

Uploaded videos may take time to process and review. A video may also be rejected, removed, or restricted if it violates site rules, legal requirements, or technical requirements.

If upload management is available in your account, you may be able to manage your uploaded videos there. Otherwise, contact support@clipboo.com with the video URL and your account email.

Yes. Clipboo may remove, reject, restrict, or review uploaded content at any time if it violates site rules, legal requirements, safety standards, or technical requirements.

Playback issues can happen because of connection speed, browser problems, device limitations, temporary server issues, or the video source itself.

Try:

• refreshing the page;
• disabling browser extensions that block scripts or media;
• trying another browser;
• checking your internet connection;
• clearing cache.

If the issue continues, use the report or bug report option and include the video URL.

A video may be unavailable if it was removed, restricted, still processing, temporarily broken, or no longer eligible for public display.

Use the report option on the video page if available. Include a short explanation such as:

• video does not load;
• audio is missing;
• wrong thumbnail;
• playback stops;
• download does not work;
• content appears mislabeled.

Downloads may require VIP membership. If you are VIP and downloads still do not work:

• confirm you are logged in;
• try another browser;
• disable download-blocking extensions;
• check if the video itself is still available;
• contact support with the video URL.

Early Access contains newly uploaded videos that VIP members can watch before their public release.

When an Early Access period ends, the video becomes available to public viewers.

Ads help support the cost of running the site, including hosting, storage, bandwidth, maintenance, and development.

VIP users receive ad-free browsing while logged into an account with active VIP access.

If you have active VIP access and still see ads:

• confirm that you are logged into the correct account;
• refresh the page;
• sign out and sign in again;
• contact support@clipboo.com if the issue continues.

Ads may be served by third-party ad networks. If you see an ad that is broken, misleading, malicious, or inappropriate, contact support@clipboo.com and include:

• page URL;
• screenshot if possible;
• approximate time;
• device/browser;
• description of the ad.

We will review and block or report problematic ads where possible.

Yes. For non-VIP visitors, player-only adblock enforcement may prevent a video from starting when advertising is available for that player.

The rest of the website remains accessible. To watch the video, allow ads on Clipboo and select Try again.

VIP users are exempt from player adblock enforcement and receive ad-free playback while logged in.

Clipboo collects information needed to operate the site, provide accounts, process payments, prevent abuse, respond to reports, and comply with legal obligations.

For more details, read our Privacy Policy and Cookie Policy.

Your email address and private account details are not meant to be publicly displayed. Avoid posting personal information in usernames, donation messages, reports, upload details, or public fields.

Third-party ad providers may receive technical information needed to serve and measure ads, such as device/browser information or ad-related identifiers. They should not receive your private account email from Clipboo just because an ad is displayed.

For more details, read our Privacy Policy and Cookie Policy.

If you believe you found a security issue, contact support@clipboo.com with details. Do not exploit, access, modify, or share data that does not belong to you.

Use the bug report option if available, or email support@clipboo.com.

Include:

• what happened;
• what you expected to happen;
• page URL;
• device and browser;
• screenshot if useful;
• steps to reproduce the problem.

Use the report button on the video page if available. Choose the closest reason and add details when needed.

You should report content if it appears:

• illegal;
• underage;
• non-consensual;
• abusive or exploitative;
• incorrectly labeled;
• broken or misleading;
• violating site rules.

Review times vary depending on the issue and volume of requests. Serious safety, legal, underage, or non-consensual content reports are prioritized.

We review the report and may remove, restrict, investigate, or leave the content unchanged depending on the situation and available information.

We may not be able to share detailed outcomes for privacy, legal, or security reasons.

If you are the person shown in content, own rights to the content, or have a valid legal reason for removal, contact legal@clipboo.com or use the content removal form if available.

Include:

• the exact Clipboo URL;
• your relationship to the content;
• reason for the request;
• proof of identity or rights if required;
• any supporting information.

Send DMCA notices to legal@clipboo.com or use the DMCA/contact method listed on the site.

A proper DMCA notice should include:

• identification of the copyrighted work;
• the exact URL of the allegedly infringing content;
• your contact information;
• a statement that you have a good-faith belief the use is unauthorized;
• a statement that the information is accurate;
• a statement, under penalty of perjury, that you are authorized to act;
• your physical or electronic signature.

Yes. If you believe you appear in content and want it removed, contact legal@clipboo.com with the exact URL and enough information for us to review the request.

Contact legal@clipboo.com immediately and include the exact URL. You may also use the report button if available.

Do not download, share, repost, or spread the content. Send only the information needed for review.

No. Clipboo can only review and act on content hosted or displayed on Clipboo. If content appears on another website, contact that website directly.

Try these steps:

• refresh the page;
• clear browser cache;
• disable ad blockers or script blockers for Clipboo;
• try another browser;
• update your browser;
• try another device or network.

Check your email/password, try password reset, and make sure your email is verified if required.

If you still cannot log in, contact support@clipboo.com from the email address linked to your account.

Browser extensions, privacy tools, blocked scripts, or cached files can stop forms and buttons from working.

Try disabling extensions for Clipboo or using a private window with extensions disabled.

Yes. Use the report option or contact support with the video/page URL and what should be corrected.